Privacy Policy

1. Introduction

Welcome to Astro Ki Baat. We respect your privacy and are committed to handling your information responsibly. By using the Astro Ki Baat Android app, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on the features you use, we may collect the following information:

3. How We Use Your Information

We may use information to:

• Create and manage your account.
• Provide astrology consultations, horoscope and related services.
• Process bookings, orders, wallet transactions and payments.
• Communicate about bookings, orders, account activity and service updates.
• Improve app performance, usability and security.
• Prevent fraud, abuse, unauthorized access and other security issues.
• Provide customer support and resolve disputes.
• Comply with applicable legal and regulatory requirements.

4. Chat, Call & Astrology Consultations

Astro Ki Baat may allow users to communicate with astrologers through chat, voice calls or other consultation features. Information voluntarily shared during a consultation may be processed to provide the requested service, maintain booking records, handle disputes and improve service quality.

Please avoid sharing passwords, banking credentials, government identification numbers or other information that is not necessary for your consultation.

5. Payments & Wallet

Payments may be processed through third-party payment gateways. We do not intend to store complete debit card, credit card, UPI PIN or banking passwords on our own servers. Payment providers process payment credentials according to their own privacy policies and security practices.

We may retain transaction references, payment status, amounts, refunds and order/booking information necessary to maintain financial records and provide customer support.

6. When We Share Information

We may share limited information when reasonably necessary with:

• Astrologers: Information needed to conduct a consultation.
• Payment providers: Information required to process transactions.
• Technology/service providers: Hosting, analytics, notifications, communication and security services.
• Legal authorities: When required by applicable law, legal process or a valid governmental request.

We do not sell your personal information as a product to third parties.

7. Android App Permissions

The app may request permissions only when a feature requires them, such as:

• Microphone: For voice consultation/calling features when enabled.
• Notifications: For booking, order, consultation and important service notifications.
• Camera/Photos: If you choose to upload a profile photo or other image.
• Internet/Network: To access app services and synchronize account information.

You can manage Android permissions through your device settings. Some features may not work if the required permission is denied.

8. Third-Party Services

Astro Ki Baat may use trusted third-party providers for hosting, payment processing, analytics, notifications, authentication, communication or other infrastructure. These providers may process information on our behalf and may have their own privacy policies.

Examples may include Google Play services, payment gateways, cloud hosting, analytics tools and communication/calling providers, depending on the features enabled in the production version of the app.

9. Data Security

We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, alteration, disclosure or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction and booking records, resolve disputes, comply with legal obligations and enforce our agreements. Retention periods may vary depending on the type of information and applicable requirements.

11. Your Choices & Rights

Subject to applicable law, you may request to:

• Access or review personal information associated with your account.
• Correct inaccurate or outdated information.
• Request deletion of your account and eligible personal information.
• Withdraw certain permissions through Android settings.
• Opt out of non-essential promotional communications where applicable.

Some information may need to be retained where required for legal, security, fraud-prevention or transaction-record purposes.

12. Children's Privacy

Astro Ki Baat is not intended to knowingly collect personal information from children without appropriate consent where such consent is required by law. If you believe a child has provided personal information improperly, please contact us so that we can review and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal requirements or data practices change. The revised policy will be published on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions, privacy requests or concerns about this Privacy Policy, please contact Astro Ki Baat: